We're here to help
Contact & support
Questions about an order, a product, or anything else? Our team replies within one business day.
Reach us
support@maison.example
Live chat
Mon–Fri, 9am–6pm
Response time
Within 1 business day
Support hours
Monday – Friday: 9:00 – 18:00
Saturday – Sunday: 10:00 – 16:00
All times in your local timezone.
FAQ
Frequently asked questions
Orders are processed within 24 hours on business days. Standard shipping typically arrives in 5–10 business days. You'll receive a tracking number as soon as your order ships.